Pavel Kolarov
Systems Engineer | Requirements Engineering | Technical Operations
C/C++ · UML/SysML · Enterprise Infrastructure
Systems Engineer with experience in requirements engineering, verification, and technical operations across automotive, enterprise infrastructure, and telecommunications. Skilled in C/C++, UML/SysML, IBM DOORS, Jama, Jira, and Confluence, with a structured and analytical approach to complex technical challenges.
Professional experience
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Telekom Austria Group
Technical Delivery Specialist · Sofia, Bulgaria
Jun 2025 – Present

Telekom Austria Group
Technical Delivery Specialist · Sofia, Bulgaria
- Deliver enterprise network infrastructure for the A1 Business LAN team, from order validation through to customer rollout.
- Validate complex Cisco Commerce orders in SAP SD against agreed configurations, licensing and delivery scope.
- Coordinate business clients, field technicians and procurement, resolving specification conflicts before they delay delivery.
- Investigate configuration and delivery faults across multiple sites, tracing root causes and closing out recurring issues.
- Built an internal web tool giving the delivery team live visibility of order status (see Projects).
Hewlett Packard Enterprise
Compute Hardware Operations Engineer · Sofia, Bulgaria
Nov 2024 – May 2025

Hewlett Packard Enterprise
Compute Hardware Operations Engineer · Sofia, Bulgaria
- Diagnosed faults in mission-critical server infrastructure using vendor diagnostics, event logs and firmware analysis.
- Isolated component, firmware and configuration causes before committing replacement parts.
- Coordinated spare parts and on-site interventions with vendors and field engineers.
- Resolved high-priority incidents on production systems under strict SLA conditions.
- Streamlined the fault-identification workflow, cutting time to isolate failures.
Robert Bosch
System Engineer · Sofia, Bulgaria
Sep 2022 – Oct 2024

Robert Bosch
System Engineer · Sofia, Bulgaria
- Specified system, software and hardware requirements for automotive projects including Mercedes-Benz Ambient Light and Bosch eBike Systems.
- Authored requirements in IBM DOORS and Jama, holding traceability from stakeholder needs through to verification criteria.
- Translated stakeholder input into user stories, then refined and prioritised backlog items in Jira and Confluence.
- Modelled behaviour, interfaces and architecture in UML and SysML to align hardware, software and test disciplines.
- Defined verification criteria and test cases, then reviewed results against the specified requirements.
- Contributed to risk management, identifying failure modes and tracking mitigation measures.
- Took part in design and requirement reviews across the product lifecycle with development, test, quality and project management.
C3i / HCL Technologies
Enterprise IT Support Analyst · Sofia, Bulgaria
Oct 2021 – Mar 2022

C3i / HCL Technologies
Enterprise IT Support Analyst · Sofia, Bulgaria
- Supported AbbVie Germany, administering Active Directory accounts, groups and access rights.
- Managed identity and access provisioning for onboarding in a regulated corporate environment.
- Resolved software, hardware and access issues within SLA, with a high first-contact resolution rate.
Blink Home / Amazon
Technical Support Specialist · Sofia, Bulgaria
Jan 2021 – Sep 2021

Blink Home / Amazon
Technical Support Specialist · Sofia, Bulgaria
- Troubleshot connectivity and device faults on Blink IoT cameras across Wi-Fi, cloud sync and mobile app layers.
- Escalated recurring defects to product and development teams with structured reproduction detail.
- Identified failure patterns and improved the documentation used across support channels.
Technical skills
Systems Engineering
Engineering & Enterprise Tools
Programming
C and C++ are my primary languages; Java and Python are used at a basic, side-project level.
Infrastructure & Technical Operations
Design Tools secondary
Areas I follow & want to work in
Presented as areas of interest — not claimed professional experience.
Education & training
BSc Computer Engineering
Part-completedTechnical University of Berlin · 2019 – 2023
Completed four semesters covering engineering fundamentals, electronics, embedded C programming, technical mathematics, and computer systems. A practical electronics and soldering course ran alongside the core curriculum.
Systems Engineering Trainee Programme
ProgrammeRobert Bosch · 2022
Six-month structured programme led by senior system engineers, covering requirements engineering, product lifecycle, verification and process.
Certifications
- Cybersecurity Basics
- Applied Computer Science Principles
- Technical English for Electrical Engineering
- DSD II — German Language Diploma